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  • What is SekMed?
    SekMed is a personal health and wellness assistant designed to help you make better decisions based on your lifestyle, personal preferences and health data. We are focused on preventative measures through biomarkers (blood work, saliva work, etc.) optimization, supplements and small lifestyle improvements.
  • Who is SekMed for?
    SekMed is created for everyone who's looking to improve their health. More specifically our services would benefit people who: - Want to imrpove how they feel and look but don't know where to start; - Seek to understand what their lab results mean and how to optimize thier biomarkers; - Wish to begin their supplement journey by choosing the best product and monitor how it affects them; - Have a predisposition to chronic conditions or diseases and aim to consistently monitor and improve their health.
  • Why does SekMed exist?
    We've seen first hand how difficult it is to navigate through the sea of information, even with our backgrounds in medicine and pharmacy. We've been on the other side too - as previous founders of a supplement company, we've seen how unregulated this market is. SekMed started as an initiaive from our previous business to help people make more informed decision based on their personal needs and goals.
  • How does SekMed work?
    You can go for a Pay-per-use option or subscribe. Initially, both options provide the same services which are: - Health Assessment Report which you receive once you complete an online health assessment questionnaire. After making a one-time payment of 15.99 EUR, you receive tailored recommendations for what biomarkers to check and where based on your healthcare systme or private alternatives, curated supplement program, and additional recommendations for stress, sleep, nutrition and exercise. - Laboratory Results Analysis where you can upload the files from your lab results and understand what each biomarker means and how to optimize it with nutrition and additional activities. The subscription plans allow you to use both of those service for the timebeing of the plan you have chosen. Additionally, we have a third plan that allows you to keep you lab results forever and monitor biomarker patterns over time.
  • Is my personal information kept confidential?
    We take the security and privacy of our users seriously at SekMed. To protect the transmission of confidential information, we use SSL or TLS encryption programs on our website. You can confirm that your connection is encrypted by checking for the "https://" in the address line and the lock icon in the browser line. When encryption is activated, third parties cannot read the data you transmit to us. Additionally, we do not share or sell user information to any third party, and we offer information about, rectification, and eradication of data for user privacy and protection. We adhere to stringent privacy policies and employ advanced security measures to ensure that all your data is securely stored and protected. Your privacy and trust are paramount to us, and we are committed to maintaining the confidentiality of your personal information. You can read more on our Privacy Policy and Cookie Policy.
  • How long does it take to receive my Personalized Health Report?
    It takes about 48 hours to receive the Health Assessment Report. Although the Report is generated automatically, oour team diligently reviews it to ensure accuracy and that the recommendations are error-free.
  • What happens after I submit the health assessment questionnaire?
    Once you submit the answers to your health assessment, our team analyzes the information and prepares your personalized recommendations. You can expect to receive your recommendations within 48 hours after taking your assessment. If you have any questions or need further clarification, our team is always available to assist you.
  • What factors does SekMed consider when preparing the Health Assessment Report, and how are recommendations formulated?
    We take into consideration the following factors when preparing your Health Assessment Report: - Demographics - Lifestyle, including nutrition and exercise - Family health history - Goals and needs In formulating the recommendations, we thoroughly analyze all available data, aligning it with your unique health and wellness profile. We differentiate clearly between robust scientific data and observational individual reports, ensuring you receive well-founded and distinct insights. There are some general recommendations that apply to all humans (e.g. circadian rhythms) and there are recommendations that apply specifically to you.
  • Does SekMed affiliate with the brands it recommends in its Health Assessment Report?
    No, SekMed does not receive any compensation from the supplement brands it recommends nor do we affiliate with them in any other way. This helps us ensure that our primary focus is delivering information that is entirely in the interest of our users.
  • Should I do my lab work before or after taking the assessment?
    We suggest undergoing lab work after the assessment, as it can offer more comprehensive recommendations and may include biomarkers you hadn't initially thought to check. However, the lab work analysis gives a deeper insight into each biomarker, and if any values fall outside normal ranges, it will guide you on what additional checks might be necessary.
  • How do I receive my results?
    Once you have completed the assessment, your customized recommendations will be sent to the email address you provided on the form within 48 hours.
  • Will SekMed detect any disease I might have?
    The SekMed assessment is not designed to detect any diseases that you may have. It is important to understand that the assessment is not diagnostic and should not be considered a substitute for advice provided by your healthcare provider. You should always consult with your healthcare provider on any changes you would like to introduce in your health and wellness routine.
  • What payment methods do you accept?
    Our payment options are designed for your convenience, accommodating a range of major credit card providers. We accept widely-used cards including Visa, Mastercard, and American Express.
  • What kind of support is available if I have questions or concerns?
    We offer email and phone support to all of our users, and our team is always available to address any questions or concerns they may have. You can reach us at support@sekmed.co or use our website chat. You can always reach us through all of our social media channels, or via WhatsApp on +359896860304.
  • Can I finish my health assessment later if I don’t have the capacity to finish it all at once?
    Certainly. If you are unable to complete the health assessment in one sitting, there is no need to worry. The assessment is automatically saved for you. However, it is important to note that you must continue filling out the assessment from the same device that you initially started on.
  • Can I do the assessment for someone else?
    It is possible to complete the assessment on behalf of someone else. However, it is essential to ensure that the third party is aware of the assessment and that the information provided is accurate.
  • How does the laboratory results analysis work?
    Upon completing your lab work, typically provided in a PDF format, you can directly upload your results to SekMed. Instantly, you'll gain insights into each biomarker's range, its significance, and optimization strategies. Your results are automatically stored for 15 days and then permanently deleted, unless you have an active subscription. For long-term tracking, our "Keep Forever" subscription allows you to permanently retain and monitor your biomarker patterns.
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